This Privacy Policy explains how Sacred Peptides collects, uses and protects your personal information when you visit sacredpeptides.ca, create an account or place an order. We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).
Information we collect
- Contact and order details: name, email, phone number, billing and shipping address, and the products you order.
- Account details: your login email and password (stored encrypted) if you create an account.
- Payment information: card payments are processed by Stripe. We do not see or store your full card number; we receive only a confirmation and limited details such as card type and last four digits.
- Messages: what you send us through the contact form or by email.
- Device and usage data: IP address, browser type, pages viewed and cookies, used to run the site and, if enabled, to measure site performance and advertising.
How we use it
- To process, ship and support your orders.
- To send order confirmations, shipping updates and replies to your messages.
- To prevent fraud, keep the site secure and meet legal and tax obligations.
- To understand how the site is used and improve it.
We only send marketing emails if you have given consent, and you can unsubscribe at any time.
Who we share it with
We do not sell your personal information. We share it only with service providers that help us run the store, such as our payment processor (Stripe), shipping carriers, website hosting, email delivery and, where enabled, analytics and advertising tools (for example Google Analytics, Meta and Microsoft Clarity). Some providers may store data outside Canada.
Cookies
We use cookies to keep you signed in, remember your cart and, where enabled, measure site traffic and ad performance. You can block or delete cookies in your browser settings, though some features (like the cart) may not work without them.
Retention and security
We keep your information only as long as needed for the purposes above and to meet legal requirements. The site uses SSL encryption, and access to customer data is restricted.
Your rights
You can ask to access or correct your personal information, or withdraw consent where applicable. Email sacredpeptides@gmail.com and we’ll respond within 30 days.
Changes
We may update this policy from time to time. The current version is always posted on this page.